Frequently Asked Question

Ordering & Payment

What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and other secure payment options. You'll see all available methods at checkout.

Can I cancel or modify my order after placing it?
We process orders quickly to get your product to you fast. If you need to make changes, contact us right away. We can help modify orders that haven't shipped yet.

Do you offer financing or payment plans?
Absolutely! We partner with select financing providers to make your purchase more manageable. You'll find financing options and details during checkout.

Shipping & Delivery

How long does shipping take?
Most orders ship within 1-2 business days of processing. Delivery typically takes 3-7 business days, depending on your location and product availability.

Do you offer free shipping?
Free shipping is available on select products. For all other items, shipping costs are calculated at checkout based on your location and product dimensions.

Do you ship internationally?
Currently, we only ship within the United States.

Returns & Warranty

What is your return policy?
We offer a generous 30-day return window on most products. Items must be unused, in original condition, and include all original packaging. Custom orders and certain items may have different return terms. Check our detailed Return Policy page for complete information.

How do I start a return?
Simply contact our support team with your order number, and we'll walk you through the entire return process step by step.

Do your products come with a warranty?
Yes! Most of our products include manufacturer warranties for your peace of mind. You can find specific warranty details on each product page or in your owner's manual.

Product Support

Do you sell replacement parts?
We stock a comprehensive selection of replacement parts and accessories. If you're having trouble finding what you need, our team can help locate the right part for your product.

How do I choose the right product for my needs?
Our knowledgeable team loves helping customers find the perfect solution. Contact us via email, phone, or live chat, and we'll recommend the best product based on your specific requirements.

Contact & Support

How can I reach customer service?
We're here to help through multiple channels:

📧 Email: contact@digiquips.shop
📞 Phone: +1 (866) 501-8899
📍 Address: 6374 Winside Dr, Bethlehem, PA 18017, USA
💬 Live Chat: Available on our website during business hours

What are your customer service hours?
Our support team is available Monday through Friday, 9:00 AM to 6:00 PM Eastern Standard Time.